Refund policy
About returns
Returns must be sent to us within 30 days from the date of delivery. Products must be unused.
How to return
If you wish to return an item, we will send you a shipping label via email, please print it out and attach it to the surface of your package. Please bring the package to a [post office/DHL service point, etc.] and return it. Please keep your receipt as proof of purchase for your records.
About refunds
Once we receive the product, we will begin the process. Please note that it will take at least 7-14 days from the time we receive your return to process your refund. Refunds will be made to the method you originally paid. We will notify you by email once the return process has been completed.
Regarding product damage
In the unlikely event that the product arrives damaged, please contact customer service (info@kazukiauto.net). We will issue a full refund, including shipping costs.
Returns must be sent to us within 30 days from the date of delivery. Products must be unused.
How to return
If you wish to return an item, we will send you a shipping label via email, please print it out and attach it to the surface of your package. Please bring the package to a [post office/DHL service point, etc.] and return it. Please keep your receipt as proof of purchase for your records.
About refunds
Once we receive the product, we will begin the process. Please note that it will take at least 7-14 days from the time we receive your return to process your refund. Refunds will be made to the method you originally paid. We will notify you by email once the return process has been completed.
Regarding product damage
In the unlikely event that the product arrives damaged, please contact customer service (info@kazukiauto.net). We will issue a full refund, including shipping costs.